FAQs

Frequently Asked Questions

1. What types of products do you offer?
We offer a wide selection of fruit jams, marmalades, spreads, and premium cooking and baking ingredients, including organic and artisanal products.

2. How do I place an order?
Placing an order is simple. Just browse our products, add them to your cart, and proceed to checkout. You can choose to create an account for a faster checkout process in the future or checkout as a guest.

3. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods.

4. How long does it take to process and ship orders?
Orders are typically processed within 1-2 business days. Delivery times vary based on your location but generally take 3-7 business days. We provide tracking information for all orders once shipped.

5. Do you offer international shipping?
Currently, we only ship within the United States. We hope to expand our shipping services internationally soon.

6. What is your return policy?
We accept returns for unopened, undamaged products within 30 days of delivery. Please contact our customer service team for return instructions.

7. How can I track my order?
Once your order has shipped, you will receive a tracking number via email. Use this number to track your order on the shipping carrier's website.

8. Do you offer discounts or promotions?
Yes! We regularly offer promotions and discounts. Sign up for our newsletter to receive updates on our latest deals and exclusive offers.

9. How can I contact customer service?
You can contact us via email at support@digimrt.online.com or by phone at 1533-456-78290. We are happy to help with any questions or concerns.